The ITAM Roundup: 8/25/24

roundup Aug 25, 2024

📰 News

Citrix announces general availability of Citrix DaaS on Amazon WorkSpaces Core

Citrix has announced the general availability of Citrix DaaS on Amazon WorkSpaces Core, enabling organizations to extend their on-premises Citrix virtual desktop infrastructure (VDI) to AWS Cloud for improved scalability, security, and cost-efficiency. This integration allows seamless management of Citrix environments via the Citrix Cloud console, introducing features like volume encryption, custom image creation, and Windows Server OS support. The solution offers flexible billing and the ability to quickly scale deployments, optimizing desktop delivery while freeing up internal resources for higher ROI initiatives.

Vantage Unveils Cloud Cost Management Solution for MSPs

Vantage has launched a new suite of features for managed service providers (MSPs) called Vantage for MSPs, which allows for centralized management of client accounts, customized billing, and detailed reporting from a single portal. This solution aims to streamline cloud cost management by providing MSPs with enhanced visibility and control over their clients' cloud expenditures, and integrates with 15 major cloud infrastructure providers. The platform offers flexible, partner-friendly pricing and support to help MSPs optimize their cloud cost management services and transition from other providers seamlessly.

Vantage Unveils Cloud Cost Management Solution for MSPs

Vantage, the leading cloud cost management platform that provides actionable insights for every engineer, today announced Vantage for MSPs, a suite of

Business Wire

Grafana Labs Raises $270M: What Does It Mean for State of ITOps?

Grafana Labs raised $270 million, bringing its valuation to over $6 billion as it solidifies its leadership in the IT observability industry, surpassing $250 million in annual recurring revenue and expanding its customer base to over 5,000 clients. The company’s growth is fueled by its popular Grafana dashboard, cloud computing adoption, and open-source technologies like Kubernetes and Prometheus, while it continues to innovate in areas such as incident response management and cost optimization.

The end is near for Dynamics 365 Project Service Automation, Microsoft reminds commercial customers

Microsoft will end support for Dynamics 365 Project Service Automation (PSA) on March 31, 2025, after which no updates or bug fixes will be provided, and support tickets will direct customers to upgrade to Dynamics 365 Project Operations. This transition has been anticipated since the March 2024 announcement, with PSA features gradually shifting to Project Operations over the past few years. Microsoft plans to announce upgrade details for PSA customers on the US government cloud at a later date.

W33 SAM & ITAM Jobs

Looking to hire, or get hired? Here's another post from Alex at Licenseware with some jobs in the ITAM & SAM industry.

CockroachDB scurries off to proprietary software land

CockroachDB has transitioned from an open-source model to a fully proprietary one, abandoning its previous "fauxpen source" licensing in favor of an Enterprise license, which limits free use to individuals and small businesses under strict conditions. This shift reflects a broader trend among VC-backed companies prioritizing profit over open-source principles, which may encourage other companies like Elastic and MongoDB to follow suit. While this move might boost short-term profits for CockroachDB, it risks undermining the open-source community and could ultimately harm the open-source ecosystem by discouraging future contributions.

📖 Tips

CIO Talk: Collies on the Moon, or, Are We Done with LLMs?

Barry Briggs discusses the limitations and challenges of large language models (LLMs), highlighting their error-prone nature and tendency to "hallucinate," which raises concerns about their long-term utility. While LLMs have plateaued in accuracy, Briggs suggests that they still offer value in business processes, especially when integrated with pre-existing data sources through technologies like Retrieval Augmented Generation (RAG). He argues that the future of AI lies in grounding LLMs with a fact-based ontology to eliminate hallucinations, suggesting that the development of such systems could represent the next significant breakthrough in AI.

FinOps for AI: 8 steps to managing AI costs and resources

AI's broad promise often leads to overprovisioning resources, making visibility and accountability critical in managing costs. The FinOps framework, already used in cloud cost management, provides a solid foundation for AI optimization by emphasizing visibility, accountability, governance, tagging, budgeting, and ongoing optimization. By adapting FinOps principles to AI, organizations can better control costs and ensure AI resources are used efficiently.

Enhancing ITAM and IT Service Delivery: ManageEngine + Lansweeper

The partnership between ManageEngine and Lansweeper integrates powerful ITAM and ITSM tools to streamline IT asset management and service desk operations, enhancing efficiency and reducing risks. This integration allows technicians to access detailed asset information, vulnerability reports, and historical data directly within the ServiceDesk Plus interface, improving issue resolution and decision-making. Future developments will further synchronize asset data between Lansweeper and ServiceDesk Plus, offering a more seamless and accurate IT management experience.

IBM License Management Services – IBM License Consultancy

IBM License Management Services offers organizations critical support in navigating the complexities of IBM software licensing, including license assessments, optimization, compliance monitoring, and audit defense. By leveraging these services, businesses can optimize costs, mitigate risks, and ensure compliance with IBM licensing terms. Third-party consultancy also aids in contract negotiations and ELA renewals, helping organizations secure favorable terms and align their software investments with business goals.

IBM License Management Services – IBM License Consultancy

Discover the benefits of IBM License Management Services: cost optimization, compliance monitoring, risk mitigation, and informed decision-making.

Redress Compliance - Just another WordPress siteFredrik Filipsson

CrowdStrike: Use SAP LeanIX To Mitigate Disaster

In this article, SAP LeanIX is highlighted as a critical tool for disaster mitigation, allowing organizations to map their IT landscape, quickly assess the impact, and prioritize remediation efforts. By using SAP LeanIX, businesses can achieve instant clarity and coordinate their response to mitigate such incidents, potentially saving millions in damages.

🐛Bugs & Exploits

You probably want to patch this critical GitHub Enterprise Server bug now

A critical vulnerability (CVE-2024-6800) in GitHub Enterprise Server (GHES) could allow attackers to gain unauthorized admin access to repositories by exploiting SAML authentication, affecting versions 3.13.0 to 3.13.2 and others. GitHub has released patches for this 9.5 CVSS-rated flaw and advises organizations to update immediately to prevent potential exploits. This update follows recent security issues, including a global GitHub outage and a separate vulnerability in GitHub Actions, highlighting ongoing challenges for the platform.